Support
Last updated: August 6, 2026
01Contact Us
Email us at Corewavebilling@gmail.com.
02Response Time
We respond to all support requests within 24–48 hours.
03Basic Troubleshooting
- Close the app completely and reopen it.
- Restart your streaming device and your router.
- Check that your internet connection is working on another app or device.
- Confirm your account is active and not expired.
- Update or reinstall the app, then sign in again.
- Still not working? Email Corewavebilling@gmail.com.
04Supported Devices
Roku
Amazon Fire TV
Android TV & Google TV
Android phones & tablets
iPhone & iPad
Windows & macOS